reflect. learn. thrive.

free interactive webinars led by our in-house experts

Improving Through the Voice of the Customer

Free Webinar
10 SEP 15:00 UK TIME
  • Join Damion Albinson as he talks about using Voice of the Customer feedback to improve your customer experience. He will cover:
  • Listening to the VoC
  • Leveraging VoC for competitive advantage
  • Recognising the opportunities for improvement

What Makes Improvement Continuous?

Free Webinar
17 SEP 15:00 UK TIME
  • Join Warren Knight as he talks about how to sustain improvement efforts in your organisation, answering the question: what makes improvement continuous? He will cover:
  • Organisational culture
  • Roles in improvement
  • Systems to support continuous improvement

Making Digital Reporting Effective

Free Webinar
24 SEP 15:00 UK TIME
  • Join Dennis Crommentuijn-Marsh as he talks about using digital reporting to help make informed decisions so you can improve:
  • Management effectiveness
  • Responsiveness to issues
  • Efficiency of resources

Recordings of PMI Friday Webinars:

Topic

Next FREE Interactive Webinar

28th Jan: Continuous Improvement for Hybrid Working

Next FREE Interactive Webinar

28th Jan: Continuous Improvement for Hybrid Working

Register Now

Latest Episode

The power of a Learning Culture for organisation growth with Linda Linteau

Latest Episode

The power of a Learning Culture for organisation growth with Linda Linteau

Listen Now

Latest Video

We’re joined by Lee Pulford, Senior Manager for Operations Development at Boots UK

Latest Video

We’re joined by Lee Pulford, Senior Manager for Operations Development at Boots UK

Watch Now